Local markets have been tough for high-tech companies. If you talk to investors or entrepreneurs, you typically hear a sad story of distribution issues, technology issues, costs etc. What you rarely hear are issues related to value proposition to local businesses. You don’t hear of whether a local business found a service indispensable or even valuable as if a local businesses should be happy to provided any service at all.
These companies (e.g directory listing, web sie creation, coupon listing, self-service location-based companies etc.) have mostly focused on targeting larger number of customers and getting a good conversion factor instead of the customer value proposition.
With the advent of social media these businesses are going to have a tough time staying relevant. Businesses will demand more and more measurable ROI. With location-based and mobile computing there are going to be more and more ways to deliver these services in a cost-effective ways.
This of course is great news for local business owners who will get a pick of services that deliver real ROI to them and finally we will new billion dollar companies developing by focussing on adding value to customers.
That saves me. Thanks for being so snseilbe!
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